Dish is telling me they can't restart my service because vip 222k is obsolete
- Thread starter Holysmoke
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If you send me a PM with your phone number or account number, I'd be happy to help
222ks are not obsolete
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Only problem I can see is if the 222 was leased and not returned. If you own it, you should be able to activate.
Correct. I just need some more details from the OP so I can get to the bottom of this.
I went through a big fiasco with dish and this 222k.
I kept my service for 2 years and then canceled when contract ended. They sent me an email that 222k was obsolete and that I dont need to return it.
I did online chat and got sent to a manager who confirmed it is obsolete and I was not to return it.
Now they confirm it is obsolete and I cannot activate it even though I have a $0.00 balance
I kept my service for 2 years and then canceled when contract ended. They sent me an email that 222k was obsolete and that I dont need to return it.
I did online chat and got sent to a manager who confirmed it is obsolete and I was not to return it.
Now they confirm it is obsolete and I cannot activate it even though I have a $0.00 balance
I was going to activate an account w/ the 222k OK'ed by DIRT this weekend. How can an HD receiver be obsolete?
Cheers, K
Cheers, K
Holysmoke, MattG asked for some info just a few posts up. PM him and he will get you down where you need to be.... That's all you need to do!
It continues to be on their website as a current receiver. (Though their website is not 100% correct)
However, since they told you it was obsolete and not to even to return it before, it should come as no surprise they do not want to activate it.
However, since they told you it was obsolete and not to even to return it before, it should come as no surprise they do not want to activate it.
We don't discuss other's accounts. The OP can post if he wishes, but I've only received one PM from him
I did lease the 222k. I received an email that said 222k was obsolete and not to return it. I confirmed with several online chats and finally a manager that it was obsolete and not to return it.
this was many months ago. I even took down the LNB to return it with the 222k but they said don't return it.
But Matt is telling me it will cost me $149 to restart Welcome Pak because I need a tech visit.
this was many months ago. I even took down the LNB to return it with the 222k but they said don't return it.
But Matt is telling me it will cost me $149 to restart Welcome Pak because I need a tech visit.
