Excellent Credit = $300 Credit fee???

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serrels

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Feb 15, 2010
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Hi, I was in the process of ordering DirecTV through Verizon and after the credit check I was told (online) that I would be charged a $300 fee for my credit rating... But my wife and I have very good credit. Does every new customer get this fee or am I missing something?
 
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FavreJL04

SatelliteGuys Pro
Jul 14, 2006
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I had a $200 years ago when I signed up and my credit isn't the best. That sure does sound odd that they want $300 from someone is great standing.
 
iceturkee

iceturkee

DINFOS Trained Killer
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Sep 13, 2005
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daytona beach
Hi, I was in the process of ordering DirecTV through Verizon and after the credit check I was told (online) that I would be charged a $300 fee for my credit rating... But my wife and I have very good credit. Does every new customer get this fee or am I missing something?


they only charged me fifty dollars and i have horrible credit.
 
JAG72

JAG72

SatelliteGuys Master
Feb 16, 2006
8,524
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Earth
If you do have good credit the $300 fee does not sound correct. The issue could be if you don't have any active credit currently that can also throw up red flags on credit checks.

I would also grab a free copy of your credit report and verify that there are not things on there that shouldn't.
 
televisionarchives

televisionarchives

SatelliteGuys Pro
Aug 25, 2008
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My Credit score is 740 . Never got a fee. But it is wise to have your credit report checked. Check the Big 3 . They make mistakes. I found one on mine about 8 years ago.
 
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Joe Diamond

SatelliteGuys Pro
May 3, 2004
2,596
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This is new territory for Directv. Their standard seems to change. Early on they got hosed by signing up anyone with a pulse so they tightened things up until subscriptions went down. Then they started adding obligations to maintain service into the future. Try canceling the order and reapplying later with a different sales entity.

Joe
 
fleetfarmer

fleetfarmer

SatelliteGuys Pro
Feb 5, 2010
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indoors
I think I'm missing something.

Based on your credit score they just charge you a "fee" you'll never get back ?
or
Do you mean they pre-charge $300(or whatever) to one of your credit cards to cover the installation fees and subscription costs ?
 
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serrels

Thread Starter
New Member
Feb 15, 2010
3
0
Maryland
I think I'm missing something.

Based on your credit score they just charge you a "fee" you'll never get back ?
or
Do you mean they pre-charge $300(or whatever) to one of your credit cards to cover the installation fees and subscription costs ?


The "fee" is more like a deposit. It's separate from the installation fees and all that. It's refunded to me $5/month for 60 months. If I decide to cancel my service, the remaining deposit is forfeited. That does not sit well with me.

I just checked my FICO... it's 792. What gives? Maybe I should call and see what Verizon or DTV says about it. I just wanted to see if anyone here knew more about it as there is no mention of credit score fees or whatever on the DTV website. Thanks everyone!
 
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Hemi 6.1

On Vacation
May 3, 2007
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Wayne County,Pa
note sure where 300 comming from DTV highest fee is 200.
Not True, It is $300, I know cause I paid my sister in laws hook up from D* Just 1 month ago.:)
They Charged her a $300 deposit, Thats returned in $5 credits Plus the $99 extra for the addtional HD receiver.
Her credit score is a 590.:(
 
wildbill129

wildbill129

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Jul 31, 2009
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Redding, CA
Hi, I was in the process of ordering DirecTV through Verizon and after the credit check I was told (online) that I would be charged a $300 fee for my credit rating... But my wife and I have very good credit. Does every new customer get this fee or am I missing something?

It could be a bundling issue through Verizon. I would call DirecTV directly and see what the issue is.
 
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FED-UP-INSTALLER

SatelliteGuys Pro
Apr 15, 2008
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sounds like a nigerian DirecTv scam
 
jtwex

jtwex

SatelliteGuys Pro
Jul 25, 2008
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Embarrassed Bear
I just checked my FICO... it's 792.

Sorry man, "But that's gold Jerry, gold". I don't know who you ordered it through but near perfect credit scores don't get hit with $300.00 fees. If you checked all three Credit Bureaus (It's possible one out of the three could have a disastrous number) & that's your average it's time to escalate your order up the food chain to a manager. Heck, offer to fax them your full credit report........750's+ earned their stripes & you should get to the bottom of it.
 
K

Kheldar

SatelliteGuys Pro
Aug 27, 2006
190
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note sure where 300 comming from DTV highest fee is 200.

Only Standard Recievers = $200
DVR or HD or HD-DVR = $300

While the fee typically means a problem with credit, it could also be some other issues which would cause a "no hit" situation (no credit of credit):
* They may have your first or last name misspelled
* Did you give them the same address that you have credit records at (i.e. the same address on your credit card statements).

For people that have a high credit score, the above fees are usually caused by data entry errors that you may be able to correct. Once corrected, they can re-run your credit history and you may get around the fee.
 
stonecold

stonecold

SatelliteGuys Pro
Sep 23, 2004
3,487
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Directv La La Land
Not True, It is $300, I know cause I paid my sister in laws hook up from D* Just 1 month ago.:)
They Charged her a $300 deposit, Thats returned in $5 credits Plus the $99 extra for the addtional HD receiver.
Her credit score is a 590.:(

We dont charge deposits .... They are customer fees.


so are you saying it was 300+99 = 399 she laid out front.
 
H

Hemi 6.1

On Vacation
May 3, 2007
12,056
1
Wayne County,Pa
We dont charge deposits .... They are customer fees.


so are you saying it was 300+99 = 399 she laid out front.
$399 is what I layed up front for her.:(
You work for D* this shouldn't be anything new.

This has been a standard practice as long as I can remember.
They Used to make you Pay 2 months programming ahead years ago as a deposit. Now Its a 2 or $300 Fee.

I know People who have paid Over $500 For service.
Thats a $300 Deposit and $199 + taxes for his 2nd HDDVR.

Bottom line they Do charge customers with Poor Credit a Deposit of $300.
$200, I can't say, Ive never seen that.
 
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