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Frustrated by numerous program guide issues

Discussion in 'DISH Network Support Forum' started by BostonMA, Jun 27, 2018.

  1. PasTypique

    PasTypique Active SatelliteGuys Member

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    I have two VIP722k's that I'm no longer using. Is there a resale market for these? I didn't think they could be reactivated.
     
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  2. crodrules

    crodrules The Happy Pessimist

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    My understanding is that you can't use them to sign up as a new customer anymore, but they can still be activated on an existing customer's account. As far as how long you have to be a customer before you qualify as an "existing customer" to be eligible to switch to ViP DVRs, I have no idea.
     
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  3. navychop

    navychop Member of the Month - July 2014!
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    It isn’t Dish. It isn’t Charlie. It’s the EPG data provider, Rovi. Dish pays for the service, and it’s simply not as good as it was with Tribune.

    Also, program owners play games with Nielsen. They will slightly alter the name, to perhaps avoid being counted on a night when they know there will be low viewership. They may misspell, add a space or a period, etc. for all I know, they may add a non - printing character.

    To the human eye, we probably wouldn’t notice. But DVRs can’t determine they are the same program.

    I suspect the program owners aren’t in love with DVRs and are probably just as happy to mess with the recording process.


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  4. dare2be

    dare2be SatelliteGuys God
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    I'm so glad I haven't had any problems with my timers.
     
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  5. charlesrshell

    charlesrshell SatelliteGuys Crazy
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    I think you hit the nail on the head. I see some programs that are suppose to be new and they aren't.
     
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  6. Jim S.

    Jim S. When someone asks you if you're a god, you say yes
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    I know it isn't Charlie, but Charlie should be concerned that he's not getting what he's paying for, and annoying his customers.
     
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  7. BostonMA

    BostonMA Topic Starter SatelliteGuys Family

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    It appears we are both partly wrong. Did some research after your post. Turns out the default differs based on program type. For movies, default is once. For series, default is new episodes. For specials, which includes one offs, infomercials, etc. the default is all episodes.

    Hence, if it is truly shown once there is no problem, but if it is repeated .....

    I offer as proof of my conjecture -
    - CSPAN 8PM tonight had special on President Obama, default was all
    - EPIC 8PM tonight had CMA Awards Live which shows again Saturday default all
    - the infomercial for Lifelock default is all
     
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  8. wormil

    wormil SatelliteGuys Pro

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    I pay Dish. Dish is responsible. In my business I buy supplies from 3rd parties, sometimes I outsource, but I am responsible to my customers for MY product. So is Dish. It's Dish.

    Nielsen identifies a show using an embedded signal which they match against the time slot info provided by the network. The name on a 3rd party guide has nothing to do with it.
     
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  9. navychop

    navychop Member of the Month - July 2014!
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    Do a search. Programmers play games with Nielsen.


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  10. Rolling Joe

    Rolling Joe SatelliteGuys Pro

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    Bingo. Also, they repackage old content and program segments into "new" shows, which then get recorded by my Hopper, along with the occasional actual new show. I no longer record and watch Pawn Stars because of this.
     
  11. navychop

    navychop Member of the Month - July 2014!
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    Dr Pol Deja Moo. Then Deja Moo Enhanced.

    So I’m enjoying more Hogan’s Heroes reruns.

    Sent from my iPhone using the SatelliteGuys app!
     
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  12. monroef

    monroef SatelliteGuys Pro

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    The guide for Fox News Channel (205) is messed up for this coming Friday. The guide shows the correct shows. However, if you have a timer set for a daily show, none of the timers are set for Friday.
     
  13. sam_gordon

    sam_gordon SatelliteGuys Pro

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    It's also possible the shows actually start/end a couple minutes past the hour. That has been done LONG before DVRs.

    OTA satellite delay should be ~10 seconds. OTA to a tuner is ~4 seconds.

    Here you go...
    [​IMG]
    :)
     
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  14. navychop

    navychop Member of the Month - July 2014!
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    It’s not a tin foil hat.




    It’s an aluminum deflector beanie!



    That post of mine did not originate with me. I just represented it as best I could remember.


    Sent from my iPhone using the SatelliteGuys app!
     
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  15. crodrules

    crodrules The Happy Pessimist

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    I knew it! Aliens made you post it!
     
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  16. navychop

    navychop Member of the Month - July 2014!
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    I’m not saying it was aliens




    But it was aliens!




    ;)


    Sent from my iPhone using the SatelliteGuys app!
     
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  17. sam_gordon

    sam_gordon SatelliteGuys Pro

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    And if you read it on the internet, it MUST be true! :oldlaugh
     
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  18. wormil

    wormil SatelliteGuys Pro

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    Yeah it's not aliens, or hackers, or Nielsen; it's just old fashioned incompetence.
     
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  19. dare2be

    dare2be SatelliteGuys God
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    I guess having fewer recording options available in the software could be considered incompetence. I'm glad my ViP receiver isn't hampered by crippled software.
     
    #79 dare2be, Aug 12, 2018
    Last edited: Aug 12, 2018
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  20. JSheridan

    JSheridan Full Time Resident
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    I was trying to figure out what where that came from and then I saw that the ignore feature had skipped a post. :)
     
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