Genie and phone interference?

[Indy Racer]

Got my Genie installed on Saturday. They installed a HR44 and I kept one of my HR22's, so have 7 tuners. Ever since the install, I've noticed the sound quality of my home phone (cordless phones, not my mobile)is really bad. Hard to hear some callers, constant humming. Wonder if it's some sort of interference from the Genie set up.

Anyone experience this and if so, suggestions on how to fix? Hoping not to have to replace a whole home worth of phones!

Thanks,

Bob

 

[stardust3]

As a test you could kill the power to your receivers & see if it makes any difference.

 

[Jimbo]

Just unplug the phone connection and see if it clears your hum ...

 

[Indy Racer]

Just unplug the phone connection and see if it clears your hum ...

Did this, no luck. Still have the hum on the phone.

 

[raoul5788]

Sounds like a grounding issue.

 

[jdspencer]

Can you test the phone line using a hard wired phone?

 

[Jimbo]

Go out to the Network Interface, open the Customer side with a screw driver, unplug the entrance bridge, plug in your corded phone, if trouble is still there, try a different phone, if trouble is still there, call the Phone company ... however, if your trouble is not there when at the NI, your trouble is inside.
Remove one phone at a time and check your connection, IF it clrs when removing one of the phones, it's a bad cord or phone that you have isolated.

 

[Indy Racer]

Turns out there was a problem with the phone line outside the house. Some sore of filter was broken. Phone company was out yesterday and fixed it. Now able to use my land line again!

?thanks for all for suggestions