- Aug 30, 2009
Just wondering if anyone has heard of the DirecTV Loyalty Group. I called customer service and told them that I've been a customer for over 20 years and that my bill was now over $160 per month. I asked if there wasn't some discount for a long time customer. I was transferred to another area called the Loyalty Group and after asking a few questions, the rep offered me a $30 per month discount for the next 24 months. That's a $720 total discount! The only requirement is that I remain a customer during the 24 months, which I certainly will. I had never heard of this branch of their customer service area but they sure satisfied me.