lizzie, let's do a test. Go to what looks like your strongest signal. Then go into "Options" 6-4-4 and highlight the Satellite you think you are on (or hope you are on). Then go to #4 Skew, and left or right arrow until you've gone up to 90-100 different numbers, as maybe 45 to -45, or -55 to 35. And take notice of the Signal at the bottom of the page and see if it will improve?
Al