New Product: Titanium Satellite ASC1 - Actuator Motor and Polarization Skew Controller

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Great News!

The new shipment of updated ASC1s has cleared customs and are in the Titanium Satellite warehouse. Will be shipping the replacement ASC1s to current owners and completing all open orders over the next few days. All units will be tested prior to shipment.

Current ASC1 owners may keep the original unit for their own personal use. The original ASC1 may be gifted to another party, but only with a disclaimer that the gifted ASC1 is without support or warranty. I only ask that these original ASC1 units not be sold, bartered or traded. If you do not wish to keep the original unit, I will email a return shipping label, but it is completely up to you! A note outlining the return process will be included with the replacement ASC1.

Please note that Titanium Satellite support for these original ASC1 units will end upon receipt of the replacement ASC1. Titanium Satellite will not provide parts, warranty, replacements or repairs for the original ASC1 units. The original ASC1 units are easy to identify as they do not have a serial number affixed. All warrantied ASC1 units have been issued a serial number that is recorded in our system, labeled on the bottom of the case and another on the outside of the giftbox. The Titanium Satellite ASC1 warranty, parts, replacements and repairs are only available for serialized units provided with an original proof of purchase. The new replacement ASC1 unit will be shipped with a new zero cost invoice, listing the serial number(s). The one year warranty is renewed and effective as of the new invoice date! :D

The original ASC1 units may be fixed by any technician following proper safety procedures, familiar and capable of performing surface mount component repair. Only a few capacitors and resistors need to reworked to provide full 22KHz / DiSEqC function and pass-through, but the rework is very precise and the PCB can be very easily damaged. Tomorrow, I will be posting the hardware modification and parts list in the forums.

Thank you everyone for your patience and understanding!
 
Great News!

The new shipment of updated ASC1s has cleared customs and are in the Titanium Satellite warehouse. Will be shipping the replacement ASC1s to current owners and completing all open orders over the next few days. All units will be tested prior to shipment.

Current ASC1 owners may keep the original unit for their own personal use. The original ASC1 may be gifted to another party, but only with a disclaimer that the gifted ASC1 is without support or warranty. I only ask that these original ASC1 units not be sold, bartered or traded. If you do not wish to keep the original unit, I will email a return shipping label, but it is completely up to you! A note outlining the return process will be included with the replacement ASC1.

Please note that Titanium Satellite support for these original ASC1 units will end upon receipt of the replacement ASC1. Titanium Satellite will not provide parts, warranty, replacements or repairs for the original ASC1 units. The original ASC1 units are easy to identify as they do not have a serial number affixed. All warrantied ASC1 units have been issued a serial number that is recorded in our system, labeled on the bottom of the case and another on the outside of the giftbox. The Titanium Satellite ASC1 warranty, parts, replacements and repairs are only available for serialized units provided with an original proof of purchase. The new replacement ASC1 unit will be shipped with a new zero cost invoice, listing the serial number(s). The one year warranty is renewed and effective as of the new invoice date! :D

The original ASC1 units may be fixed by any technician following proper safety procedures, familiar and capable of performing surface mount component repair. Only a few capacitors and resistors need to reworked to provide full 22KHz / DiSEqC function and pass-through, but the rework is very precise and the PCB can be very easily damaged. Tomorrow, I will be posting the hardware modification and parts list in the forums.

Thank you everyone for your patience and understanding!

Any update on when the new units will be shipped ?

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Just working on a few logistics details and need to verify the testing results with the factory engineers. They are back from New Years Holiday tomorrow and we should be shipping in just a few days.

Thank you everyone for your patience!


Brian Gohl
Titanium Satellite
 
Just working on a few logistics details and need to verify the testing results with the factory engineers. They are back from New Years Holiday tomorrow and we should be shipping in just a few days.

Thank you everyone for your patience!


Brian Gohl
Titanium Satellite

Thanks Brian for the update totally forgot that Chinese New Year was last week

Posted Via The FREE SatelliteGuys Reader App!
 
Just to put a wrap on this thread....

ASC1 version 2 units are shipping and we are about half way through the replacement list. All replacement units will be shipped by mid-week. :D

ASC1 Serial Label.JPG
ASC1 version 2 units have a serial number affixed to the bottom of the case. This serial number is documented in the customer's or reseller's account and your one year warranty starts fresh upon delivery!

A major firmware version 20140210v2 has been released today adding new features that you have been requesting!

A quality, yet inexpensive USB updating cable has been tested and approved. It works flawlessly with XP/Win7/Win8. Keep a lookout at www.titaniumsatellite.com/products for their arrival. Target MSRP $5.00

Your interest and the sales of the ASC1 have surpassed my expectations! Thank you everyone for your support and patience!
 
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