Maybe it's a permissions problem or something has to be added to a group?Yeah the LG Electronics LGDT 3306A is normal. Seems there may be a problem in the image of TNAP 5 that is causing the no scan. I have had that problem in the past.I don't know how to fix it myself other than upgrading or downgrading the image. The Lastest TNAP 5.1 dated 2024-07-29 has that problem also so do not try that one.