Stuck STB

300z

Active SatelliteGuys Member
May 5, 2004
19
0
Smyrna/GA
My STB gets stuck on one channel and it won't list channels let alone play.
It doesn't even allow me to turn it off from remote button(satellite).
I have to switch off from power line to bring it back up.

Has happened atleast 3-4 times in last month.
 

Seawaves

SatelliteGuys Pro
May 10, 2004
567
0
Los Angeles, CA
300z said:
My STB gets stuck on one channel and it won't list channels let alone play.
It doesn't even allow me to turn it off from remote button(satellite).
I have to switch off from power line to bring it back up.

Has happened at least 3-4 times in last month.

Welcome to the world of less than great- Voom.
 

Sean Mota

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
19,039
1,739
New York City
300z said:
My STB gets stuck on one channel and it won't list channels let alone play.
It doesn't even allow me to turn it off from remote button(satellite).
I have to switch off from power line to bring it back up.

Has happened atleast 3-4 times in last month.

I would request a replacement. I have two of them and don't get this. With all the stb's problems reported here, I must be lucky to get two that do not have to reboot and don't get stuck and hardly need anything on my part.

Just get it replaced.
 

Ilya

XXI Century Explorer
Staff member
HERE TO HELP YOU!
Lifetime Supporter
Feb 16, 2004
33,596
22,151
NE OH
300z said:
I have to switch off from power line to bring it back up.
Has happened atleast 3-4 times in last month.
When a lock-up like this occurs, you can also press the power button (on the STB itself) for 5-6 seconds.

FYI: Switching channels too quickly (2-3 clicks a second) increases the likelihood of a lock-up (in ver. 5.68).
 

dmm

Active SatelliteGuys Member
Mar 31, 2004
19
0
Consider yourself lucky. It's happened to me 3 or 4 times in the last few days. What sucks is that it sometimes takes the guide almost an hour to download after rebooting.
 

gutter

SatelliteGuys Pro
Supporting Founder
May 26, 2004
1,510
0
same happened to be the other day 3 times in one day but I am used to that with Motorola equipment. I also have a 4dtv receiver by them that acts up. So no surprises
 

TechCop

SatelliteGuys Pro
Mar 14, 2004
253
0
Aiken, SC
Never had one lock up...

With two receivers, and one of them in a remote-happy teenager's room.

Must be lucky, I guess. :)
 

Why can't VOOM change your billing date?

watch one channel record another?

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