I just setup an installation for next week yesterday through Verizon....after several attempts at trying to get the "deal" through normal CSR's, I finally decided to roll the dice and try to just get it through Customer Retention after signing up, but before installation...I just made my first call to Customer Retention, was very nice and polite, and they declined the offer...I will call again tomorrow, and ask them one more time, but then tell them I'm going to stick with cable for now because I can't afford the $500 offer...the truth is, I'm willing to cancel, so I won't be bluffing, but I'm just hoping I won't have to bluff, because I'm tired of cable, and tired of Adelphia's Moxi box...its nice to have a dual tuner HD DVR, but with only 80gb, and TONS of bugs, and horrible cable service,...I'm just tired of it all...so wish me luck in getting the $299 deal!