Its $14.00 shipping, seems high when USPS Priority Flat rate medium box is $10 and change.. and fits most FTA receivers out there.
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Seriously???? $14 for an insured delivery on a satellite receiver is too much? So, it is worth saving $4 and loose the real-time in-transit package tracking and insurance?
USPS Priority prices do not include insurance and the tracking updates usually occur after delivery. Ever experience a loss with USPS? Their claims process is not customer or business friendly. Our experience with the USPS tracking and claims process has been TERRIBLE!!! We typically will only use USPS for an inexpensive item that are unlikely to be damaged such as a LNBF, switch or cable. If these small items are lost, we are self insured and ignore the lame USPS claims process by simply replacing the lost or damaged product. Yes, we do have a business account and ship thousands of packages via USPS each month from our facility.
Satellite AV ships receivers by FedEx with full insurance and in transit tracking. Satellite AV is a medium size company with warehousing, shipping staff, a sales and support team. We are not an eBay seller working out of a spare bedroom. It costs us much more if a product is shipped via USPS and the delivery goes wrong! Satellite AV customer satisfaction is assured by providing a reliable delivery, in transit tracking and timely resolution in the case of a claim. Unfortunately, USPS tracking and claims processes do not provide this.