Well, just saw my August bill and there it was, the first installment for SF. Funny thing is there is no charge for the ST???????? First installment was last month, now no charge for ST. Don't understand that one?
This happened too me once with EI. The reason it happened with me is I accidentally signed up for it twice on line. All I did is call, they removed to extra charge and I was never charged twice again.i just emailed D because the bill for this month so far the NFLST is being posted twice. my bill is a real mess right now and i wonder if i'll have to go through this with them every month
This happened too me once with EI. The reason it happened with me is I accidentally signed up for it twice on line. All I did is call, they removed to extra charge and I was never charged twice again.
Look at it this way. You will now have one less month with a ST charge...DK here is their explanation. i signed up for the nflticket on 7/29. i just paid the bill due on 7/25. what they're telling me is that on 8/5 the new billing cycle begins so there is also a new charger for $41.50 posted on 8/5. due to the 7/29 charge falling between cycyles i now have to pay the first 2 payments by 8/25. so i have 2 charges of 41.50 and 2 charges of 16.50 for superfan. my bill so far this month is $174.50! if would've known this i would have waited until 8/5 to sign up instead of having to make the first two payments in one month. the bill is $174 after all of the discounts posted which are $10 off for AAA, $10 off for 6months for nfl ticket,$23 off for redemption offer and $20 one time credit for going green. if it wasn't for that the bill would've been $237! ouch!
boo hiss.....august bill just posted and there's a super fan charge. just called directv but they don't open until 8am.
UPDATE: i called again, the csr read the notes and said i was definitely suppose to be getting it for free. she sent a message to her supervisor to have the charges reversed....said it could take up to 72 hours. will monitor.
had to call and ask for the credit as well for Super fan - it was on my bill this month - took 5 min of hold time then they gave the credit with no hassle - got an email confirm on the credit seconds later
I was just wondering if I don't have a phone line can I still get to watch games on Sunday Ticket or will they black it all out because I don't have a phone line hooked up. I live in Northwest Arkansas and I live more than 300 miles to any NFL team.
How did you guys approch this, just call and say " I'm not suppose to be paying for this "?
I can't tell them I can't afford it, I pay them once a year.