I have a Edison OS Mio 4k that malfunctioned lost the North America Project OS. I could not back up the OS and never did after I purchased. My bad, now I have to work this out. Out of frustration I did a factory reset, not smart. I still have the skin from the OS but the rest reverted back to the factory OS. Can I ship this back to have the North American Project OS reinstalled or does someone have a copy of the OS I could borrow? Thanks, Dennis