Sort of OT, but why do you guys think that some CSR's don't know these kind of answers to a PPV/GP question? That seems odd to me but I don't call DTV (CSR's) often. I think I've only talked to a CSR 2-3 times since '99 but I remember a similar incident when I had to call last summer shortly after I upgraded to DTV HD svc. I wasn't receiving the MLB EI HD feeds since they hadn't authorized me for the "SF" equivalent of EI. If I recall, they've done away with that requirement for MLB HD access. Anyway, the 1st CSR kept trying "re-hits" to get the EI HD feeds active. I suspected at the time that the problem was with the EI extra (HD) option. I called again and got a CSR that said "yep, that's right". All's well that ended well but I admit I'm a little surprised that some CSR's don't know this kind of stuff.
I'm temped to get that 'Bama PPV game as well but haven't yet bought any PPV from DTV. "Roll Tide".