Why did they lie

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scsa

SatelliteGuys Family
Aug 18, 2006
81
0
A few months ago I called Direct to get the HR 34 The guy said you need to have the Samsung tvs which I decided to not get it because of that and he said you can't get it anyway without that tv so I called today I got 400 extra well really 1100 extra so I wanted to see if I needed to have the Samsung tv to get it to work the guy told me no you only need it if you want to use it wirelessly. I just don't get why the guy didn't tell me that the first time a few months ago. Well I decided to buy it on Wed they are hooking it up and can't wait. I was wondering is it really worth it thanks.
 

Hutch1814

SatelliteGuys Pro
Jun 18, 2011
2,384
70
Indiana
Because when the receiver first launched it was mass confusion on the CSR's part. A lot of them didn't realize it was a requirement when it came to certain tvs. They didn't lie, just too lazy to research anything is what it boils down to.
 

scsa

SatelliteGuys Family
Aug 18, 2006
81
0
Thanks Hutch I am glad they figured it out and can now let anyone have the box without the whole samsung tv type of thing. I can't wait for it. I use my hr 24 for a lot of programming so 5 tuners instead of 2 is great.
 

scsa

SatelliteGuys Family
Aug 18, 2006
81
0
Can't wait for friday. Thanks for the opinions everyone and for the help.
 
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