Hopper 3 Available Jan. 30th

[Partysox]

Most likely means you qualify for a free upgrade.

Thank You

 

[peggy97850]

Thank You

upgrade might be free, but what about the install - another $95 or would that be included in the upgrade? Guess we won't really know till tomorrow.

 

[Ngamtns706]

upgrade might be free, but what about the install - another $95 or would that be included in the upgrade? Guess we won't really know till tomorrow.

Do you have protection plan? That would be beneficial...

What's the average temp of hdd? Normal range.

 

[GOMD]

upgrade might be free, but what about the install - another $95 or would that be included in the upgrade? Guess we won't really know till tomorrow.

Isn't that where the protection plan comes in handy? You can cancel after a few months if you want

 

[Scherrman]

upgrade might be free, but what about the install - another $95 or would that be included in the upgrade? Guess we won't really know till tomorrow.

I believe they may waive the tech fee for some customers.

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[comptr]

I believe they may waive the tech fee for some customers.

ya they probably will, if its anything like what they did in the past. As in the past i have always got the tech fee waived when I did a upgrade and the upgrade was always free.

 

[peggy97850]

ya they probably will, if its anything like what they did in the past. As in the past i have always got the tech fee waived when I did a upgrade and the upgrade was always free.

I've always had to pay something for an upgrade, one time $100, another time $50, so I'm not expecting a totally free install & free equipment, just don't know specifics at this point. For many of us it will be a simple upgrade install though & the techs probably could use some experience.

 

[Partysox]

upgrade might be free, but what about the install - another $95 or would that be included in the upgrade? Guess we won't really know till tomorrow.

If you got the protection plan it should be free,if not maybe a waiver...

 

[mallu2u]

Yes but DIRT doesn't decide that. Dish has all customers rated and DIRT can tell a customer what they qualify as and what the fees may be if there are any.

So I should just ask a regular CSR for my 'customer rating'?

 

[peggy97850]

If you got the protection plan it should be free,if not maybe a waiver...

I don't waste my $$ on the PP unless I absolutely have to add it, & even with it visits are not always free, there's a slight charge.

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[CoreyIllini]

I just talked with Dish, they said jan. 31, not Jan 30th?

 

[Partysox]

upgrade might be free, but what about the install - another $95 or would that be included in the upgrade? Guess we won't really know till tomorrow.

If you got the protection plan it should be free,if not maybe a waiver...

Do you have protection plan? That would be beneficial...

What's the average temp of hdd? Normal range.

On my HWS it was like 104

 

[Scherrman]

I just talked with Dish, they said jan. 31, not Jan 30th?

It's available tomorrow. As for when they can install it, I don't know.

 

[Ngamtns706]

I'm hopping to put my request in tomorrow for an install Sunday.

 

[CoreyIllini]

It's available tomorrow. As for when they can install it, I don't know.

I hope you are right. They just told me I could not order until jan.31, which is sunday...seems strange.

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[Partysox]

upgrade might be free, but what about the install - another $95 or would that be included in the upgrade? Guess we won't really know till tomorrow.

If you got the protection plan it should be free,if not maybe a waiver...

Do you have protection plan? That would be beneficial...

What's the average temp of hdd? Normal range.

On my HWS it was like 104

I don't waste my $$ on the PP unless I absolutely have to add it, & even with it visits are not always free, there's a slight charge.

I shouldn't but it comes in handy in times like this...$10.00 on my next bill and sign my name.I hope.....

 

[comptr]

I've always had to pay something for an upgrade, one time $100, another time $50, so I'm not expecting a totally free install & free equipment, just don't know specifics at this point. For many of us it will be a simple upgrade install though & the techs probably could use some experience.

ahh ok well I have always gotten a free upgrade. Even now when I called CS back last month they told me my account qualifies for a free upgrade as I have been out of contract for close to a year and my account is in good standing.

 

[Scherrman]

I hope you are right. They just told me I could not order until jan.31, which is sunday...seems strange.

Well I would ask another person then because it's available to order tomorrow.

 

[CoreyIllini]

Sure will. I will set my alarm clock!

 

[ROLLTIDE]

I wonder how long it will take the dirt team to process 400 orders How many dirt team members are there ?

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