DISH Drops AMC Networks (AMC Back on DISH channel 131)
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I've got nothing. Not even a Roku setup email. While others are talking about a Fedex confirmation and overnight shipping, I was told mine would be sent USPS and it would take 7-10 days. Not sure if they mean buisness days, or just days. Still leery.
I printed out 4 pages worth of chat just in case of an emergency.
I really don't think there's anything to worry about though.I feel very confident dish will come through.
dare2be said:
The guy that confirmed my info gave me 3 shipping options and no matter which one I pick it would cost me nothing. I told him whatever he thought was best and he chose to over night them.
Sent from my phone using SatelliteGuys sweet app
I did the chat last night. The CSR didn't offer any shipping options. I asked how long before it arrives & she said 7-10 business days. OK with me. I did receive the email with the Roku setup links.
OK. I've just finished catching up on this thread. After reading all the different posts about the "current" offers that Dish has made to subs, I find it still very frustrating in how Dish has handle this whole AMC, IFC, We, and Sundance "negotiations". Accept for We, I watch the other three channels a lot of the time. And with "Breaking Bad," "The Walking Dead," and "Hell on Wheels" original programing, AMC had some of the best shows on TV, even if it was just those 3 shows (well 5 if you include "Mad Men" and "Killing".)
I just think it's sucks that we lose those channels, specially when there are so many crappy channels on TV.(Now I know "One man's junk is another man's treasure...so I'm not going to name channels I don't care for because that would be selfish and foolish.)
This free Roku is a nice offer, but I subscribe to Dish and I want to get my programming from Dish. That's why I paid the monthly bill. If I want to have to use other sources to get to see programs that almost all can see with just basic cable, I would have kept Insight. Don't get me wrong, except for the way they handle channels disputes, I have love having Dish. I feel the Hopper still have a few bugs in it that need to be worked out, but over all it's been pretty great too.
I just don't care for being played around with. Even with these offers they're making, Dish seems to want to keep it on the QT, instead of just telling everyone who lost those channels, "Hey all Dish subs that lost the AMC channels from their package, this is what we are doing to compensate you...Spell it out and let everyone get the same deal. Now if Dish wants to add certain criteria to this offer, as must have been a sub for six months with the AMC channels to receive both the Roku and $10/12 credits, then fine. We all know going into this what we will get and what is expected. But to have to call different times until you get a person that will be straight with you and tell you about the Roku and $10/12 is still rather underhanded. Yes, it's nice that Dish is trying to compensate for our lost, but why must you have to haggle like you're doing business with a street vendor to get the best deal? This is what I don't understand. Make you wonder if this "haggling" and "never let them see the cards their holding," is taught by Charlie and is how he handles negotiations. And that may be fine when dealing with channels contracts, but not when you're trying to show you care about your subs. Quit playing "Let's Make A Deal" with your subs!
Oh, and just to be totally honest, yes, I'm going to take them up on their compensation. I lost 3 of 4 channels I really liked a lot, and I'm not going to get them back with Dish.
Ghpr13
I just think it's sucks that we lose those channels, specially when there are so many crappy channels on TV.(Now I know "One man's junk is another man's treasure...so I'm not going to name channels I don't care for because that would be selfish and foolish.)
This free Roku is a nice offer, but I subscribe to Dish and I want to get my programming from Dish. That's why I paid the monthly bill. If I want to have to use other sources to get to see programs that almost all can see with just basic cable, I would have kept Insight. Don't get me wrong, except for the way they handle channels disputes, I have love having Dish. I feel the Hopper still have a few bugs in it that need to be worked out, but over all it's been pretty great too.
I just don't care for being played around with. Even with these offers they're making, Dish seems to want to keep it on the QT, instead of just telling everyone who lost those channels, "Hey all Dish subs that lost the AMC channels from their package, this is what we are doing to compensate you...Spell it out and let everyone get the same deal. Now if Dish wants to add certain criteria to this offer, as must have been a sub for six months with the AMC channels to receive both the Roku and $10/12 credits, then fine. We all know going into this what we will get and what is expected. But to have to call different times until you get a person that will be straight with you and tell you about the Roku and $10/12 is still rather underhanded. Yes, it's nice that Dish is trying to compensate for our lost, but why must you have to haggle like you're doing business with a street vendor to get the best deal? This is what I don't understand. Make you wonder if this "haggling" and "never let them see the cards their holding," is taught by Charlie and is how he handles negotiations. And that may be fine when dealing with channels contracts, but not when you're trying to show you care about your subs. Quit playing "Let's Make A Deal" with your subs!
Oh, and just to be totally honest, yes, I'm going to take them up on their compensation. I lost 3 of 4 channels I really liked a lot, and I'm not going to get them back with Dish.
Ghpr13
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Called the # in the email, (which I never received, thank you, 120inna55!) It took about 20 minutes to complete the call. Of course I was transfer to the Loyalty Dept, because the CSR who answered made only the $35.00 offer. Amanda in Loyalty gave me the Roku, HDMI cord, $30.00 credit and the $10/12 credit. Roku will take 3-4 days to arrive. I still not happy over this, but I'm satisfied, at least until the next time we lose more channels.
Ghpr13
Ghpr13
Was on customer service chat for over an hour tonight and got the $10/12 plus ROKU. This is a great move by Dish not only because of the loss of the AMC networks, but also some compensation for the loss of MSG and SNY here in NY. Was also offered 1/2 price HBO for 6 months.
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Have a feeling that more channels in the future will be dropped if the channels ask for a big increase. Sending roku now means dish don't have to do that in the future. Also they might just open their dishonline app on roku
Hey I called back today and asked the csr if my roku unit was shipping ,since I didn't get an email confirming that it had and he transfered me back to the loyalty department again. She confirmed I was getting a roku unit shipped and it would probably be there next Monday ,since the 4th of July was coming. She also confirmed the credit of $35.00. Then she asked me if there was anything else she could do for me. I said sure any freebies? She said yes how about 3 Free months of Starz and Cinemax? I already had half price Hbo and Showtime. I said Sure add it. Then I asked if I could get $10.00 off for a year. She said no because I already had that promo and it just ended last month. But then she said I can add it for 6 months. So I said great! She was very nice and told me she was in Colorado and it was hot and forest fires were raging. I mentioned our heat in southeast Texas is more wet,humidity heat since we are on the coast. I was very nice and did not get angry or talk like a disgruntled customer. She couldn't be nicer and kept trying to give me more stuff. I finally said thankyou and said goodbye. When I got home tonight I see my Roku was coming over night ,instead of a week out and it will be here tomorrow by 3:00pm. I also had two free pay per views sent to me in my email box. So about $259.00 worth of freebies ,credits and merchandise. Not bad and I owe it to the guys here on the satguys website for spreading the word.
THANKS SATGUYS!
i've got nothing about my roku shipping. they didn't tell me i would get an HDMI cable (don't think i need one anyways) will a spare cable i got with a replacement receiver work with the roku?
Thats the one I got . I love wireless . I get over 300mbps signal quality according to my Open network and sharing page on my computer. I've got just about everything going wireless now except my hopper and my kid's room . We use netgear power plugs to get internet to his room.
Scott Greczkowski said:See guys why sometimes it PAYS to read SatelliteGuys.
Congrats to everyone who was taken care of by DISH!
You're 100% right Scott:
Thanks to this site I got:
Last year:
3 months of HBO
3 months of Showtime
1 month of Cinemax
The 2011 Season of NFL Red Zone
This year:
1 month of Cinemax (Thanks to tatics I learned from SatelliteGuys)
1 Free Roku.
$35 credits to my account.
I see that the trick is to play the humble idiot. Dish has never told me no do it this way: "I've heard about ZYX Promotion or offer. Do I qualify?" Followed by a lot of thank you, ok, and that sounds nice.
Just got done chatting...dont need a roku so I was offered showtime straz cinemax and multi sports free for a month and $10 x 12
or
Cinemax for a penny for a year and $10 x 12...
Chose the cinemax and $10 credits
or
Cinemax for a penny for a year and $10 x 12...
Chose the cinemax and $10 credits
I personally never saw the value of the Roku until about a year ago, and decided between bills and putting money aside for various activities for my kids that it wasn't needed for the sixty bucks. Always had an itch for one though. I just seized the opportunity.
SCR*W THAT.........
100% UNACCEPTABLE!!!!!!!!
I bought a BIG SCREEN HDTV so I could watch TV on my BIG SCREEN HDTV!!
I will not watch shows on a frickin little PC screen where it's uncomfortable and the frickin internet buffers and pauses constantly!!
A great big F U to Dish on this deal!!!!!!!!
Ok, how do you contact them online to chat for a stupid Roku thing?
I know it will SUCK but I guess it appears to be the only way to get the stuff we lost.
I want those channels back. I don't want other channels. I don't want compensation. I want those channels back.
IF they are giving out those stupid boxes I'll take one.
Where do you go online to chat with them? I don't want to burn up my minutes on my phone sitting on hold for an hour.
Thanks.
I know it will SUCK but I guess it appears to be the only way to get the stuff we lost.
I want those channels back. I don't want other channels. I don't want compensation. I want those channels back.
IF they are giving out those stupid boxes I'll take one.
Where do you go online to chat with them? I don't want to burn up my minutes on my phone sitting on hold for an hour.
Thanks.
