Sunday Ticket discounts

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R

rise&demise

SatelliteGuys Family
May 27, 2010
39
0
Carolina
No luck in getting the $20per month discount. CSR offered free To-Go, but not really what I'm looking for. I pressed hard and finally pulled back after I was transferred to a "cancellations" rep who wouldn't negotiate and only wanted confirmation that I wanted ST removed from my account. I'll try again tomorrow. Joined DirecTV last year and got ST for free.. wonder if not being an existing paying ST customer has anything to do with my lack of success?
 
cfb

cfb

Thread Starter
SatelliteGuys Pro
Apr 10, 2009
1,492
1
California
Yep, I think thats what was hosing me, not having ST active and not being able to do it online.
 
webdog

webdog

SatelliteGuys Family
Sep 20, 2008
89
1
Northern Cal.
No luck in getting the $20per month discount. CSR offered free To-Go, but not really what I'm looking for. I pressed hard and finally pulled back after I was transferred to a "cancellations" rep who wouldn't negotiate and only wanted confirmation that I wanted ST removed from my account. I'll try again tomorrow. Joined DirecTV last year and got ST for free.. wonder if not being an existing paying ST customer has anything to do with my lack of success?

I'm in the same boat as you. I called just over a couple of weeks ago, but I got the $20 off x 6 months. See my post a ways back.

http://www.satelliteguys.us/directv-forum/216401-sunday-ticket-discounts-6.html#post2239704
 
C

cbh

Active SatelliteGuys Member
Nov 29, 2004
23
0
Wisconsin
I just called in today to get the free HD for 24 months. While we were waiting for the system to update my account with the discount, she asked if I wanted to renew ST, I said I wasn't sure yet and I wanted to think about it. After the free HD discount was applied, she said that she saw I was eligible for the $20 / 6 month discount and free ST To-GO so I went ahead with that too.
 
J

jukierules

Well-Known SatelliteGuys Member
Oct 25, 2007
29
0
I got passed around a couple of times, but I ended up successful. 20x6, no to go though but that's okay I wouldn't have used it anyway.
 
D

DJB81

New Member
Jul 12, 2010
2
0
US
When does Directv start charging for the first payment for the ticket? When I go online to their site under my account it lists:

NFL SUNDAY TICKET $0.00

When I go to my Qwest account, which I pay my Directv bill through it lists;

NFL SUNDAY TICKET 2010 0.00
Renewal Notice: No Payment Due

Last year I ended up getting the ticket for free and was thinking maybe they auto renewed me for the free price? Also I went to channel 112 and it says I am authorized.
 
robertk328

robertk328

SatelliteGuys Family
May 13, 2008
56
0
Maybe I called too late. Got the discount last year but this year they have nothing for me. Maybe last year I had luck because I was canceling. This time I just called customer service. We'll see.
 
scoop8

scoop8

SatelliteGuys Pro
Jan 31, 2009
502
11
Dallas TX
Maybe I called too late. Got the discount last year but this year they have nothing for me. Maybe last year I had luck because I was canceling. This time I just called customer service. We'll see.

I'd try again, worth a shot.

I called a couple of hrs ago and got the 2-yr free HD along with the $20x6 ST deal. When I called, I said "Agent" at the voice prompt but that didn't work (looped me back to the voice menu). Then I said "Sunday Ticket" (not "cancel') at the prompt and got the CSR.

The 1st offer was for the $10x6 deal. I hesitated and asked "Do you have another offer?" After he stated the usual (cust in good standing, my programming pkgs, etc) he transferred me to what I assume was a supervisor (or Rention?) and I got everything approved.

I've been on Autopay for several years with the Premium pkg.
 
Lkr

Lkr

SatelliteGuys Pro
Apr 19, 2008
1,792
0
I have the $10/6 and he wouldn't give me $20/6. Shame, I might cancel the ToGo option now and just take the $10/6. Finally got my free HD though and 2 months of Showtime
 
MikeinBaja

MikeinBaja

SatelliteGuys Pro
Sep 9, 2008
869
15
San Diego area (CA)
I called today and told them that NFLST was getting a little expensive for me, especially since the team I follow isn't very good.

The guy laughed out loud when I mentioned that it would be pretty sick and twisted for me to pay all that $ just to be frustrated at how bad my team can be.

He offered the the 20X6 off ST right away - which I accepted.

9 year customer that makes virtually no work for them.
 
robertk328

robertk328

SatelliteGuys Family
May 13, 2008
56
0
I called a couple of hrs ago and got the 2-yr free HD along with the $20x6 ST deal. When I called, I said "Agent" at the voice prompt but that didn't work (looped me back to the voice menu). Then I said "Sunday Ticket" (not "cancel') at the prompt and got the CSR.
Ahh, I think I said something like 'billing'. Will try that.
 
robertk328

robertk328

SatelliteGuys Family
May 13, 2008
56
0
robertk328 said:
Ahh, I think I said something like 'billing'. Will try that.

Got the $10/6, free HD for 24 mos, and free Showtime for 3 mos. :)
 
satjay

satjay

SatelliteGuys Master
Pub Member / Supporter
Jun 30, 2005
12,676
846
Michigan
I have been trying on mondays but no dice, I am guessing that since I have some credits right now It may not be happening, I will keep trying every now and then, but if I must I am ready to pay the price
 
C

cbh

Active SatelliteGuys Member
Nov 29, 2004
23
0
Wisconsin
I just called in today to get the free HD for 24 months. While we were waiting for the system to update my account with the discount, she asked if I wanted to renew ST, I said I wasn't sure yet and I wanted to think about it. After the free HD discount was applied, she said that she saw I was eligible for the $20 / 6 month discount and free ST To-GO so I went ahead with that too.

I checked my account online and they were charging me for ST To-Go. I called them back up and explained how I was told I would get it for free. They didn't see any comments about that and said they couldn't add it. I told them to remove it and credit my account the $10 I was charged.
 
J

jumpman23j

SatelliteGuys Family
Feb 2, 2008
35
0
what number are you guys calling?
 
cfb

cfb

Thread Starter
SatelliteGuys Pro
Apr 10, 2009
1,492
1
California
Originally 1-800-directv. After I got fed up they gave me another number and a pin code to enter. Without the pin code, which was unique for my account and expired after a few days, the number wont do you much good.
 
J

jumpman23j

SatelliteGuys Family
Feb 2, 2008
35
0
Ok I just called and got the $20 credit for 6 months but how long does it take to post to your account online?
 
cfb

cfb

Thread Starter
SatelliteGuys Pro
Apr 10, 2009
1,492
1
California
Stuff like that has generally shown up for me the next business day.
 
satjay

satjay

SatelliteGuys Master
Pub Member / Supporter
Jun 30, 2005
12,676
846
Michigan
:( another monday another try. I will keep trying on mondays, but looks like no discount for me. Its ok, I will pay the full price, love the NFL (though I will keep trying :))
 
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